Data Privacy Policy

General Notice:
We take the protection of the data of users of our website very seriously and are committed to protecting the information users provide us in connection with the use of our website.
Furthermore, we are committed to protecting and using your data in accordance with applicable law.
This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the "Services") when you access the Services through your devices.
Please read the privacy policy carefully and ensure that you fully understand our practices regarding your data before using our Services. If you have read, fully understood, and do not agree with our practices, you must discontinue using our digital assets and Services. By using our Services, you acknowledge the terms of this privacy policy. Continued use of the Services constitutes your consent to this privacy policy and any changes to it.

​In this privacy policy, you will learn about:

• How we collect data

• What data we collect

• Why we collect this data

• To whom we disclose the data

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle minors

• Updates or changes to the privacy policy

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What data do we collect?
Below is an overview of the data we may collect:
 

• Non-identifiable and non-identifiable information that you provide during the registration process or that is collected through the use of our Services ("non-personal data"). Non-personal data does not allow for identification of the person from whom it was collected. Non-personal data we collect primarily consists of technical and aggregated usage information.

 

• Individually identifiable information, i.e., information that can identify you or could be used to identify you with reasonable effort ("personal data"). Personal data we collect through our Services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, as long as they remain in combination, we treat them as personal data.

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How do we collect data?
Below are the main methods we use to collect data:
 

• We collect data during the use of our Services. When you visit our digital assets and use Services, we may collect, record, and store usage, sessions, and related information.

• We collect data that you provide to us directly, for example, when you contact us through a communication channel (e.g., an email with a comment or feedback).

• We may collect data from third-party sources as described below.

• We collect data that you provide to us when you log in to our Services via a third-party provider such as Facebook or Google.

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Why do we collect this data?
We may use your data for the following purposes:
 

• To provide and operate our Services;

• To develop, customize, and improve our Services;

• To respond to your feedback, requests, and wishes and to offer assistance;

• To analyze demand and usage patterns;

• For other internal, statistical, and research purposes;

• To improve our data security and fraud prevention capabilities;

• To investigate violations and enforce our terms and policies, as well as to comply with applicable law, regulations, or governmental requests;

• To send you updates, news, promotional materials, and other information related to our Services. For promotional emails, you can choose whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.

To whom do we disclose this data?
Without your consent, we will not disclose your email address or other personal data to advertising companies or ad networks.
We may share your data with our service providers to operate our Services (e.g., storing data through third-party hosting services, providing technical support, etc.).
We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights to defend ourselves; (iii) to protect our rights, property, or personal safety, as well as that of our users or the public; (iv) in the event of a change of control at our company or one of our affiliated companies (e.g., through a merger, acquisition, or sale of substantially all assets, etc.); (v) to collect, hold, and/or manage your data through authorized third-party service providers, as appropriate for business purposes; (vi) to work with third-party providers to improve your user experience. For the avoidance of doubt, we may transfer or disclose non-personal data to third parties at our discretion.

Where do we store the data?

Non-personal data
Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes described in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.

Personal data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as necessary for the proper provision of our Services and/or as required by law (as further detailed below).

How long is the data retained?
Please note that we retain the collected data for as long as necessary to provide our Services, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements.
We may correct, complete, or delete inaccurate or incomplete data at any time at our own discretion.

How do we protect the data?
The hosting service for our digital assets provides us with the online platform that allows us to offer our Services to you. Your data may be stored through the data storage, databases, and general applications of our hosting provider. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their Services.

Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others.

Therefore, we encourage you to set strong passwords and avoid sharing sensitive information with us or others that you believe could cause you significant or lasting harm if disclosed. Since email and instant messaging are not considered secure communication forms, we also request that you do not share confidential information through any of these communication channels.

How do we handle minors?
The Services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the Services and should not provide us with any information.
 

We reserve the right to request proof of age at any time to verify that minors are not using our Services. If we become aware that a minor is using our Services, we may prohibit and block such users from accessing our Services, and we may delete all data maintained with us about that user. If you have reason to believe that a minor has provided data to us, please contact us as explained below.

Additional Information:
We will only use your personal data for the purposes set out in this privacy policy and only when we believe that:

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• The use of your personal data is necessary to perform a contract or take steps to enter into a contract (e.g., to provide you with the Services themselves or customer support or technical support);

• The use of your personal data is necessary to comply with relevant legal or regulatory obligations; or

• The use of your personal data is necessary to support our legitimate business interests (provided this is done at all times in a way that is proportionate and respects your privacy rights).

As an EU resident, you can:

• Request confirmation as to whether personal data concerning you is being processed or not and access your stored personal data, along with certain supplementary information.

• Request to receive personal data you have provided to us in a structured, commonly used, and machine-readable format.

• Request the correction of your personal data that is stored with us.

• Request the deletion of your personal data.

• Object to the processing of your personal data by us.

• Request the restriction of the processing of your personal data.

• Submit a complaint to a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as outlined below.

In the course of providing the Services, we may transfer data cross-border to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have suitable contractual arrangements with our third parties to ensure that appropriate safeguards are in place to minimize the risk of unauthorized use, alteration, deletion, loss, or theft of your personal data and that these third parties act at all times in compliance with applicable laws.

California Consumer Privacy Act Rights
If you use the Services as a California resident, you may be entitled to request access to and deletion of your data under the California Consumer Privacy Act (CCPA).
To exercise your right to access and delete your data, please see how to contact us below.
We do not sell the personal data of our users for the purposes and intents of the CCPA.

Updates or changes to the privacy policy

We may revise this privacy policy at our sole discretion from time to time, and the version posted on the website is always current (see the “Effective Date” entry). We encourage you to review this privacy policy regularly for any changes. In the event of material changes, we will post a notice on our website. Your continued use of the Services after notification of changes to our website constitutes your acknowledgment and agreement to the changes to the privacy policy and your acceptance of the terms of those changes.

Contact

If you have general questions about the Services or the data we collect about you and how we use it, please contact us at:

Name: Dewi Therapy
Address: Rte Cantonale, BC 205, 1015 Lausanne, Switzerland
Email Address: marliawaty@dewi.ai

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